Improving sales efficiency in a challenging economy is a critical objective of any customer driven organization. Apptility understands the importance of extending your existing sales infrastructure. We have proven our expertise by implementing complex sales solutions at leading organizations, such as Cisco Systems, Seagate, Bristol Myers, Mckesson, and Agilent.

Apptility offers enterprise-grade sales process understanding. We provide solutions which spans all customer touch points – be it online order management, product selection and search, indirect channel sales, sales applications on smart phones, extending all the way to social engagement on Facebook and Twitter.

eCommerce Solution

CIOs are getting back to growth agenda. Their top priority focus is to implement systems which are going to drive revenue growth and bottom line performance. Looking at social tools and low cost options are going to be key elements of an overall solution aimed to drive revenue growth. New tools and new way of interacting with customers are showing up on eCommerce landscape, increasingly from the consumer market. Consumers are coming with different expectations, making a case that just order capture is not sufficient.
Companies need to tie-in transaction capability with softer community experience as well. Apptility can help you in implementing complex order management system which are low cost and provide high touch social experience.
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Social CRM

Most social media campaigns involve spending lot of time chasing different social networking sites and then getting limited engagement metrics to justify the campaign investment. This constant jumping around different social media sites reduces employee productivity and increases response time.

Whereas most of the companies have made significant investments in Salesforce, SugarCRM and other CRM systems. Then why not leverage these platforms for social media integration? Apptility looks at Social CRM solution from that angle. We develop custom CRM solutions for clients who want to automate lead generation and handle customer support request coming from social media sites.

SocialCRM™ integration product gives your organization a simple way to add new contacts, cases and leads into your CRM system. Still in alpha stage, SocialCRM™ product allows companies to engage both inside sales as well as outside partners and customers.

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Online Communities

Companies are watching huge shift in consumer behavior. Customers have embraced social media and web 2.0 technologies. That has changed how customers are now sharing and communicating their online interactions. Whereas companies are still struggling to make sense out of product reviews, shared stories, online recommendations and message forums. Innovative organizations are jumping in with strong desire to listen and learn.
There are clear benefits in rolling out online communities where customers and partners can share their viewpoints. Properly moderated, these communities can act as an important element in lowering customer support cost and strongly aligning product roadmap with real customer needs.

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iPhone Application Development

iPhone phenomena is taking over the world. It’s category defining design and form factor is unleashing new generation of sales productivity applications. Companies are finding that iPhone platform represents new way of interacting with their clients. Branded, location-aware and tightly linked with back-end systems, these applications are finally bringing the old promise of mobile productivity!
Apptility is here to help you get on iPhone platform. We have written application for human resource management, commodity trading and news reading. Many more are in the pipeline and about to be released on App Store.

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Facebook & Twitter Engagement

Facebook and Twitter communities represent massive shift in the way users are consuming information. Together these two social media sites represent more than 300 million users. Brands are looking at real time nature and user engagement time (on a daily basis, average Facebook user spends more than 4 hours interact with their friends) with lot of interest.

Apptility understands social media as it relates to designing new ways of sharing and consuming information. We have a history of innovation in this space. We offer our clients cost-effective social media strategies and solutions. This includes light weight app-vertisements to Facebook Pages/Twitter extensions to your in-house CRM systems.
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